faq

What is Honcker?

Honcker is the only place where you can lease a car online. We believe that car leasing should be as easy as booking an airline ticket or shopping on Amazon.

We’ve built an extensive national network of car dealers with a large selection of cars at the lowest lease prices. Our prices are personalized to you, and are final and complete. What you see is what you get. No additional fees or “money down” deposits. We commit to your price without affecting your credit score. We don’t ask for your credit information or other sensitive financial data until you’re ready to lease.

Will my car be delivered or will I need to pick it up?

If you live in an urban area, Honcker offers complimentary vehicle delivery. If you live in a rural area, or 25 miles or more from your car dealer, the dealer will contact you to setup a pick up time that is convenient for you.

If my dealer is located in a different state, which state’s sales taxes do I pay?

You always pay sales tax for the state where the vehicle is registered.

What if the address I want to register my vehicle at doesn’t match the address on my Driver’s license?

If you’ll be registering your vehicle at an address that doesn’t match the one on your driver’s license, contact us directly to let us know. Please email us at help@honcker.com, call us at 1.212.HONCKER, or chat with us through the app.

How does Honcker handle my current lease return?

We’ll be happy to pick up and return your lease for you. If your current car is made by a different manufacturer than the one you lease through Honcker, let us know. Please email us at help@honcker.com, call us at 1.212.HONCKER, or chat with us through the app.

Can I return my current lease before the term is up?

Yes! Tell us the car you are in, and before you click lease we’ll give you the option to roll your existing lease payments into your new lease.

How early can I return my existing lease?

Usually within six months of its due date.

What if I have a coupon that allows me to return my current lease early?

Just add the coupon on your account page and we will apply it to your new lease.

Can I see vehicles and lease prices on behalf of a family member or friend?

The prices you see on Honcker are personalized for you. The price you see may be different than what someone else sees. For the most accurate lease prices, individual customers should download the Honcker app on their own devices.

Why do my friend and I see different prices for the same vehicles?

All our prices are personalized for each individual customers. Lease rates are calculated based on a range of criteria. For example: location, credit, applicable rebates, timing, and much more. We consider a myriad of factors to calculate the best possible price specifically for you.

Is there an option to finance my car on Honcker?

Honcker is bringing you car financing in 3 easy steps soon. Please stay tuned!

Which bank will be financing my lease?

In most cases, it will be the manufacturer’s finance arm. However, we scan lease terms from many financial institutions to get you the best possible price and terms. If there is a better deal with another lender we will contact you before we process it.

How much money do I need to put down as a deposit?

All our leases are “no money down”. All you pay at signing is your first monthly payment, a bank fee, and DMV fees. We also offer the option to roll these fees into your monthly payments.

Does my monthly lease payment include tax?

Yes, our lease prices include all applicable taxes in your monthly payment.

If I prefer to put more money down at lease signing, can I?

Yes, we are happy to customize the lease according to your preferences.

If I’m not putting anything down at signing, what will I be charged when my car is delivered?

At signing, you’ll need to pay only your first month’s lease and bank, dealer and DMV fees.

When do I sign my credit application and my lease forms?

You must sign all your forms upon vehicle delivery or pickup.

When am I legally bound to the lease?

You are legally bound after you sign your lease contract.

Is Honcker available outside the U.S.?

We’re currently available only in the U.S. But stay tuned — we have big plans to expand!

When I register with Honcker or search for cars, does it affect my credit score?

No. When you register with us, we do a soft credit pull from Experian. This does not impact your credit score at all. However, when you submit your lease, an actual credit pull will be done by your car dealer in order to finalize your contract.

I have bad credit can Honcker help?

Yes! Please email us at leasehelp@honcker.com, call us at 1.212.HONCKER, or chat with us through the app. A Honcker representative will be happy to assist you.

I clicked the “SUBMIT” button, but now I changed my mind. Can I still cancel my lease?

Within the first 12hrs of submitting the lease, you may cancel. Just email us at leasehelp@honcker.com, call 1-212-HONCKER, or just use our chat.

How do I insure my vehicle?

Once your lease is approved, please visit the MY LEASE section on the app menu. It will contain all the information your insurance company needs to insure your vehicle, including the VIN #. Once you receive your insurance card please upload it.

Do you have a website, or is it just a mobile app?

The process of leasing is only available on iOS and Android — Keep updated for more!

Is my private information safe?

You bet it is! Please refer to our Privacy Policy and Terms of Use for more information.

Does Honcker charge any fees?

No! We are free to use.

Why can’t I see pricing on some vehicles on the first or second days of the month?

The best lease deals are often not available at the start of the month.

Can I request add-ons before or after I click lease?

You can always add a damage waiver, tire insurance, gap insurance, or an extended warranty. Our dealers have a variety of lease add-ons to suit your needs. We can add them to the monthly payment or you may pay for them upfront.

If I need further help, how do I reach Honcker?

You can email us at info@honcker.com, call us at 1-212-HONCKER, or chat with us through the app.

I’m a dealer. Can I join Honcker?

If you want to join our dealer network, email us at dealerdesk@honcker.com.